Think of a public account as your brand’s channel on Viber. The first step is to create a public account on Viber.
There are also APIs for Node.js, Python, and REST that can accelerate development.
That’s right-Viber messaging app libraries are open source. On the developer side, potential incentives to build a Viber bot include its extensive developer tools and open source contributions. For bot builders, this culture of trust gives your users assurance that their conversations with your bot remain private. All chats and calls are fully encrypted, so Viber can’t see what users are talking about or sell any of your data. But there are benefits to bot creators, as well. If you’re targeting users in those markets, it might make sense to get your bot on Viber even if you’ve also published it to other platforms.Īnother reason to build a bot for Viber is security-one of Viber’s biggest selling points for users. Viber is particularly popular in Eastern Europe and Central Asia. If you’re looking for a messaging application that’s popular in many of the same markets as WhatsApp but doesn’t require the same waiting period for approval, consider building a Viber bot. Why build a Viber bot?Īlthough WhatsApp is the dominant messaging platform in much of the world, deploying your bot there takes more time due to its application process. What makes Viber unique, and what does it offer chatbot creators? Why should you build a Viber bot when other messaging channels may have more potential users and greater global market penetration? Let’s consider these questions and others, as we explore the world of Viber chatbots. With approximately 260 million monthly active Viber users worldwide, many big brands are leveraging the platform to engage new and existing customers. Owned by Tokyo-based Rakuten, Viber is one of the world’s most widely used messaging applications.
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